Webinar Library
Richmond Chamber of Commerce members are experts in all manner of fields. We believe that Chamber members represent the best of Richmond business community.
This page hosts a library of Webinars hosted and recorded by the Richmond Chamber of Commerce. Feel free to review at your leisure. Take an hour to learn a valuable new skill. Subscribe to our YouTube Channel so you don't miss out on future recorded Webinars!
On June 3rd, Richmond Chamber of Commerce members participated in a live webinar, delivered by Annabel Melnyk from Aspire Richmond Employment Services and Tina Dam from Inclusion BC's MentorAbility team. They revealed how inclusive hiring practices deliver tangible business advantages beyond just a corporate tagline.
In this practical session, you'll discover:
- The compelling business case for inclusive hiring and how it improves your bottom line
- A proven employment matching process that creates successful partnerships so you can hire with confidence and ease
- Resources and programs available to support your inclusive hiring journey
- Real success stories from businesses that have embraced workplace inclusion
Learn about the Mentorability Mentorship model, which includes a facilitator and liability insurance. This approach helps increase inclusive employment for both current employees and new hires, plus it builds on the leadership skills of your current team.
Come away with actionable strategies to implement inclusive practices that make business sense. Hear why businesses across BC and Canada, including: ICBC, Stingray Radio, Coke Canada and Westland Insurance have partnered with Mentorability.
PRESENTER:
Annabel Melnyk, Manager, Employment Services | Aspire Richmond
Tina Dam, MentorAbility Team Member | Inclusion BC
This was a live online event that also included a Q&A session.
On March 26th, Richmond Chamber of Commerce members participated in a live webinar, delivered by RW Digital.
This webinar explores the impact of artificial intelligence (AI) on digital marketing. It covers key areas where AI is making a difference, including content generation, data-driven insights through web analytics, SEO, paid advertising, and social media marketing. We will also discuss the capabilities and limitations of AI, ethical considerations, and potential challenges, offering a balanced perspective on using AI in digital marketing strategies.
Don't miss this opportunity to gain valuable insights into the evolving role of AI in digital marketing.
PRESENTER:
Ray Wang, Founder of RW Digital
This was a live online event that also included a Q&A session.
On Oct 8th, Richmond Chamber of Commerce members participated in a live webinar, delivered by Meliora Business Administration Inc.
Join us for an insightful session designed for entrepreneurs and business leaders looking to elevate their ventures. In this webinar, we will explore key insights that can transform your approach to business.
Learn more about:
- Why most businesses fail.
- The difference between a business that is a machine vs a business that is a job you happen to own.
- The three sources of money for every business.
- How to get back control (of time and money) from your business.
- The 16 drivers that drive revenue, profit and cash flow in every business (that you need to watch like a hawk).
Don’t miss this opportunity to equip yourself with the tools and knowledge needed to thrive in a competitive landscape. Join us and take the first step toward transforming your business into a powerhouse!
PRESENTER:
Joey Cao, Founder & CEO of Meliora Business Administration Inc
This was a live online event that also included a Q&A session.
On Sept 18th, Richmond Chamber of Commerce members participated in a live webinar, delivered by RW Digital.
In this session, learn how to use Google Ads for your business, including the basics of Google Ads like advertising features, campaign types, conversion tracking and more.
Learn why this Google-powered tool remains a favourite among advertisers and find out how you can make the most out of its features for your marketing strategy!
PRESENTER:
Ray Wang, founder of RW Digital
This was a live online event that also included a Q&A session.
On August 15th, Richmond Chamber of Commerce members participated in a live webinar, delivered by Better Business Bureau (BBB).
In this informative session, the BBB will shed light on the various scams that specifically prey on individuals, providing valuable insights and tips to help protect themselves from fraudulent activities. This event promises to be a valuable opportunity for individuals to enhance their awareness and understanding of the tactics employed by scammers, ultimately empowering them to safeguard their financial and personal well-being.
Don't miss the chance to be part of this important conversation.
This was a live online event that also included a Q&A session.
PRESENTER:
Simone Lis, President & CEO for the Lower Mainland at Better Business Bureau
On June 26th, Richmond Chamber of Commerce members participated in a live webinar, delivered by Export Navigator.
Does exporting sound intimidating? Join us for an exclusive webinar that will provide insights and resources for entrepreneurs and businesses eager to tap into national and international markets. As a BC-based business, you have access to free one-on-one export support in your region through the Export Navigator Program.
Export Advisors bring specialized training and tools to help businesses navigate the range of export programs and services available. The Export Navigator program is funded by the Government of British Columbia in partnership with Pacific Economic Development Canada and delivered through Small Business BC and Community Futures.
Hear from Lower Mainland's Export Advisor, Tracey Pham as she shares best practices for navigating the complexities of national and international trade and how to leverage the Export Navigator Program for your business' export goals.
This was a live online event that also included a Q&A session.
PRESENTER:
Tracey Pham, Export Advisor for Vancouver Lower Mainland at Export Navigator
On June 12th, Richmond Chamber of Commerce members participated in a live webinar, delivered by RW Digital.
Google Analytics 4 has become the leading analytics tool to help businesses understand user data and optimize their marketing strategy. With the sunsetting of Universal Analytics in 2023, GA4 has now taken over, providing tools such as cross-platform tracking, custom reporting, machine learning and predictive analytics.
If your business didn’t transition into GA4 on time, Google did it for you - but is it properly set up? To make the most of this tool with expanded capabilities, it’s important to know its features and customize them to meet your business’s needs.
This webinar shares the basics of GA4, key features and best practices to get you started. Learn about tracking and measurement, types of reports, building audiences, and linking with other Google tools such as Google Ads and Search Console. RW Digital is certified in Google Analytics, with over a decade of experience in web technologies, digital advertising and data analytics.
PRESENTER:
Ray Wang, founder of RW Digital
This was a live online event that also included a Q&A session.
On May 9th, Richmond Chamber of Commerce members participated in a live webinar, delivered by Veronica Armstrong, founder & CEO of Veronica Armstrong Law Corporation.
Are you aware that the federal government has recently enacted new laws that will make mortgage brokers, lenders, and administrators subject to anti-money laundering laws? As a mortgage brokerage, do you know what is required to be compliant by the fast-approaching deadline?
Some of the new requirements will be onerous, and you must set up systems to be prepared to comply before the deadline of October 11, 2024. It will take time to get your compliance system in place so the time to act is now.
This Lunch and Learn webinar discusses the new requirements outlining what you must have in place before the October deadline. Veronica Armstrong Law Corporation has extensive expertise in this area, having advised securities dealers on their anti-money laundering obligations for almost 15 years.
This was a live online event that also included a Q&A session.
On October 25th, Richmond Chamber of Commerce members participated in a live webinar, delivered by James Beng Lee, Founder of LiveHolystic Coaching & Consulting.
When you’re on top of the world, you have a long way to fall.
Join us for a thought-provoking webinar that delves into the potential perils of leaders’ drive for perfection. When outward appearance doesn’t match inner struggle, cracks in the façade can sometimes become explosive. In this engaging, interactive session, you’ll learn some of the unexpected pitfalls that can impede your path to leadership greatness, and what happens when things go very wrong.
Discover valuable insights and practical tips to strike a harmonious balance between ambition and fulfillment, ensuring your quest for perfection doesn't inadvertently lead to disaster. Don't miss this opportunity to gain a deeper understanding of the fine line between aspiration and potential downfall, presented by James Beng Lee, Founder of LiveHolystic Coaching & Consulting.
This was a live online event that also included a Q&A session.
On October 11th, Richmond Chamber of Commerce members participated in a live webinar, delivered by Peninsula HR.
Picture this: a supervisor sexually harasses one of his direct reports while working a night shift. The employee reports the incident and the supervisor is terminated. The supervisor wins a case for wrongful termination. Why? Because there was nothing in the employee handbook that defined sexual harassment as gross misconduct.
It’s enough to send chills up the spine of every employer. In this chilling session, attendees will learn from the HR nightmares that other employers have experienced. Even better, you’ll take away advice to ensure these fates never befall your own business.
PRESENTED BY: Peninsula HR
On September 27th, Richmond Chamber of Commerce members participated in a live webinar, delivered by iTalkBB Media.
Could your business be more effective in communicating with North America’s Chinese population? Learn the strategies and tools you need to effectively reach and engage Chinese audiences.
Key Highlights:
- An All-Round Approach Covering Diversity
- Discover comprehensive strategies for reaching diverse Chinese communities across North America. We'll delve into the cultural nuances, language preferences, and consumer behaviours that will help you tailor your approach effectively.
- Understanding the ITM Background
- Gain a deep understanding of the In-Target Market (ITM) background, and learn how it influences your advertising efforts when targeting Chinese audiences.
- Leveraging Existing Platforms
- Explore the most effective existing platforms and channels for engaging with Chinese audiences. From social media to e-commerce platforms, we'll guide you through the options.
- Reporting Through GAM 360
- Learn how to use Google Ad Manager 360 to monitor and optimize your advertising campaigns. We'll show you how to measure the impact of your ads and make data-driven decisions.
- Audience Profile and Viewership Insights
- Get a deep dive into Chinese audience profiles in North America and discover their viewership habits. This knowledge will empower you to create content that resonates.
- Programmatic Buy and Non-Intrusive Advertising
- Explore programmatic buying strategies and non-intrusive advertising techniques that will help you engage with Chinese audiences without disrupting their online experience.
PRESENTED BY:
Lulu Shen – iTalkBB Media, National Sales and Marketing Director
Momo Huang - Programmatic Buy
Shawn Li - GAM 360 Report and Audience Profile
Financing Tips for Business Owners
On March 8th, Richmond Chamber of Commerce members participated in a live webinar, delivered by Ashdown Capital.
Learn how you can improve your ability to obtain financing for your business and ambitions. Obtaining debt financing is a cumbersome and imprecise process.
Also, learn about topics such as:
- What has been the impact of the Bank of Canada rate hikes on the commercial lending landscape?
- How can you organize and prepare to present your business in the best light to the right lender regardless of where your business is at?
- What are the advantages of running a well-organized debt process designed to make a lender bid for your business?
PRESENTERS:
Ben Mui – Commercial Capital Advisor at Ashdown Captial
Kern Chiu – Commercial Capital Advisor at Ashdown Captial
Matthew MacGregor – Commercial Capital Advisor at Ashdown Captial
This was a live online event that also included a Q&A session.
Three keys to building a successful Digital Adoption Plan
On November 17th, 2022, Richmond Chamber of Commerce members participated in a live webinar, delivered by Jelly Marketing.
Now more than ever, to keep pace with our rapidly evolving global markets, digitization is crucial to drive business growth and success.
The Canada Digital Adoption Program (CDAP), is a $4 billion initiative that was introduced in 2021 by the Government of Canada to help get businesses online, increase their e-commerce presence, and help to digitalize business operations.
Join us for an interactive session with one of B.C.’s CDAP Stream 2-approved Digital Advisors as they speak to the key elements of building a successful digital adoption plan. Stream 2 eligibility requirements include companies must have at least $500,000 of annual revenues in one of the previous three tax years.
PRESENTERS:
Darian Kovacs – Founding Partner at Jelly Marketing
Isabelle Landry - Senior Director of Business Development at BDC
Natacha Moussi - Manager of Outreach & Communications of the Canada Digital Adoption Program (CDAP) at Innovation, Science and Economic Development Canada (ISED)
Kathleen Moore - Program Engagement Coordinator at Magnet Today
Glendale Reyes - Project Coordinator at Toronto Metropolitan University (Magnet Today)
This was a live online event that also included a Q&A session.
Changes to the Unionization Process - What BC Employers need to Know
On September 15th, 2022, Richmond Chamber of Commerce members participated in a live webinar, delivered by Jim Wu and Jim Boyle, Lawyer with Forte Workplace Law.
On June 2, 2022, Bill 10 – 2022: Labour Relations Code Amendment Act, 2022 received Royal Assent and became law. This amendment to BC's Labour Relations Code changed the process in BC for union certification. A union can now be certified in a single step without a vote by automatic or “card-check” certification in cases where 55% or more of the employees in the proposed bargaining unit sign union membership cards. If union membership cards are signed by 45% to 55% of the employees, a secret ballot vote must be held by the Labour Relations Board (LRB) to determine employees’ wishes.
This is a significant change from the two step certification process that has been in place since 2001. This webinar is designed for employers in non-union workplaces. Join us to learn more about the scope of this amendment, and what you and your team could expect in the years ahead.
This was a live online event that also included a Q&A session.
Learn about Fulfilment by Amazon and Advertising
On August 3, 2022, Richmond Chamber of Commerce members participated in a live webinar, delivered by Matt Turner, Head of Business Development for Western Canada with Amazon.
As someone who may be familiar with the basics of how to sell on Amazon, it's time to learn about ways to grow and scale your business.
Growing as a seller involves expanding your selection, fulfilling orders, driving traffic to your products, and delivering a great customer experience. This webinar will cover these topics and discuss programs like Fulfillment by Amazon and Advertising on Amazon that can help you grow your customer base.
Amazon creates virtual shelf space for more than 40,000 third-party sellers from Canada, most of which are local small-and-medium-sized businesses. In 2021, more than half of all Canadian sellers took advantage of Fulfillment by Amazon. The number of Canadian sellers who surpassed $1 million in sales grew by more than 38%, and nearly 240 Canadian sellers surpassed $1 million in sales for the first time.
This was a live online event that also included a Q&A session.
Amazon Brand Registry
On July 20, 2022, Richmond Chamber of Commerce members participated in a live webinar, delivered by Matt Turner, Head of Business Development for Western Canada with Amazon.
Amazon Brand Registry: How to Build & Protect Your Brand
As someone who may be familiar with the basics of how to sell on Amazon, it’s time to learn how to enrol and protect your brand.
Growing as a seller involves expanding your selection, driving traffic to your products, increasing your reach, and delivering a great customer experience. This webinar will introduce you to Amazon Brand Registry and its suite of tools designed to help businesses build and protect your brand.
Amazon launched Brand Registry in 2017 and has expanded globally to 17 different countries. Over 500,000 brands have enrolled worldwide in Brand Registry, supported by over 10,000 Amazon employees to help protect our stores across the world.
This recorded event included a Q&A session.
How to Start Selling on Amazon: An Introduction to Selling Products on Amazon.ca
On June 15, 2022, Richmond Chamber of Commerce members participated in a live webinar, delivered by Matt Turner, Head of Business Development for Western Canada with Amazon.
As consumers increasingly shift towards online shopping, e-commerce is becoming a bigger and bigger consideration for businesses. Do you want to sell your products online but lack the technical know-how and strategy? Perhaps you already have an online store but want to tap into Amazon’s vast audience as another revenue stream?
Amazon creates virtual shelf space for more than 40,000 third-party sellers from Canada, most of which are local small-and-medium-sized businesses. In 2021, the number of Canadian sellers who surpassed $1 million in sales grew by more than 38%, and nearly 240 Canadian sellers surpassed $1 million in sales for the first time.
Join us in this webinar and learn how to get started on Amazon.ca in a step-by-step manner. Learn from Matt Turner, Head of Business Development for Western Canada at Amazon, who will introduce you to a range of tools and resources to grow your business.
The Rainmaker’s Dilemma: How your Greatest Strength can become a Debilitating Weakness
On Wednesday, November 17, 2021, Richard Vetter and Matt Vetter of Wealthsmart Inc. presented their webinar “The Rainmakers’ Dilemma” to members of the Richmond Chamber of Commerce.
Wisdom tells us that business owners achieve success when focusing on their strengths.
While an owner who leverages their strengths can launch their business to a successful start, a study of 23,158 companies suggests that there may be a disadvantage. Almost half of the founders analyzed are the primary revenue driver for their company. Owners who assume the role of Rainmaker can quickly increase business growth but it eventually stops. Revenue begins to slow down and business value does not change, forcing owners to confront the Rainmaker’s Dilemma.
This presentation will provide actions an owner can take to increase their company’s value while avoiding becoming the rainmaker. We will cover 9 strategies to help owners transition from Rainmaker to Architect of their business.
This live, online event included a Q&A session.
About the Presenter:
Richard Vetter, WealthSmart Inc. CFP, CLU CIM, CEA
Richard Vetter is owner of WealthSmart Inc. and has over 35 years’ experience helping business owners build financial freedom. He is also a Certified Value Builder who can help you enable your business to thrive without you, get back your freedom or exit your business.
Workplace Health & Safety During COVID-19
As many of our businesses get “back to work” many questions arise. Richmond’s employers want to keep staff and stakeholders healthy and well. On June 17, 2020, the Richmond Chamber of Commerce partnered with the BC Chamber and WorkSafeBC to host a webinar on workplace health and safety during COVID-19, sponsored by Signarama Richmond.
This session covered topics including:
- COVID-19 transmission and risks
- How to control the risk of exposure in the workplace
- Supporting the mental well-being of your workers
- Best practices for working from home
- Resources for your business
WorkSafeBC answered questions about the re-opening of the economy, workplace health and safety measurements, and available supports for businesses.
About the Presenter:
Chris Back, Director of OHS Consultation & Education Services at WorkSafeBC
Consultation & Education Services serves the workers and employers of BC by positively influencing health & safety behaviours and disability management practices through partnerships, consultation, and outreach. Chris has been with WorkSafeBC for six years. Before moving into the Director role, Chris managed the manufacturing & retail portfolio as well as the construction portfolio in Consultation & Education Services. Prior to WorkSafeBC, he held various leadership positions in health and safety and disability management, primarily in the healthcare industry. Chris is a Canadian Certified Professional Ergonomist and holds an MBA from Royal Roads.
COVID-19 and the Economy: Where we go from here
COVID-19 is an unprecedented challenge for the global health system and our economy. The pandemic led tp temporary business closures and job loss across Canada and within B.C. We are likely through the worst of the economic downturn and can set our sights on the recovery which is unlikely to be swift, nor a return to normal operations. This webinar discusses the economic impacts of COVID-19 on the regional economy, and Central 1’s expectations for the recovery of the economy and impacts on housing markets, presented by Central 1’s Deputy Chief Economist, Bryan Yu.
This webinar was sponsored by Vancity.
ABOUT THE PRESENTER:
Bryan Yu, Deputy Chief Economist, Central 1 Credit Union
Bryan Yu is Deputy Chief Economist with Central 1 Credit Union. He has 15 years of experience covering Canadian macro- and regional economic conditions, financial markets, immigration, and housing market activity. For the past decade he has provided economic advisory services to Canada’s credit union network, and Central 1 risk management, strategy, and treasury management functions. He is a proponent of integrating macro-economic analysis with strategic planning, enterprise risk management, and across business lines.
Bryan speaks regularly at industry conferences and credit union strategic planning sessions. His work has been featured by various media outlets including the Globe and Mail, BNN, Bloomberg and BC Business. His weekly column can be found in Business in Vancouver.
Learnings from Disruption
On June 4, 2020 Heidi Hamilton, Principal, Priority Solutions shared insights into some of the strategies and tactics used by top CEO’s to support their business and team during disruption. The specific focus was on some key lessons learnt and shared by her CEO and Executive facilitated groups. The discussion covered which tactics and strategies are being taken forward into the “new normal” to ensure business sustainability and a stronger, values-based team culture.
ABOUT THE PRESENTER
Heidi Hamilton, MBA, FCMC, Principal – Priority Solutions
Heidi has a passion for supporting leaders to create an environment of growth, value and purpose. She achieves this through: Priority Solutions, concentrated on Strategic Growth sales practices and as a Forum Chair with MacKay CEO Forums, where she focuses on accelerating performance through the highest impact, least time-intensive peer group for forward-thinking and action-oriented CEOs, executives, and business owners. Heidi engages with CEOs that embrace inclusion and see themselves as disruptors and innovators who are open to challenge. Her unique ability to integrate and engage people in executing on strategic intent, is the core to helping her clients realize success. Her expertise in facilitating and developing practical, executable frameworks has yielded exceptional results for all her clients.
Her experience working with leaders throughout the globe, provides her with the opportunity to continually learn and appreciate cultural diversity in business – a topic she is passionately interested in.
Heidi has an MBA in Management Consulting from Royal Roads University, a Diploma in Financial Management from Damelin College and has studied Psychology and Communications. She is a Fellow Certified Management Consultant (FCMC) the highest award in her field. Heidi is also an ACP (Actionable Consulting Partner), MFC (MacKay Forum chair) and trained in Dare to Lead Leadership, as well as in Coaching Competencies for Leaders.
Breakdown the Communication Barriers – Leadership through Effective Communication
Leadership through effective communication is essential for any organization. It is always important but even more during a crisis. This session will guide you how to lead through effective communication. It will also provide recommendations on how to effectively use virtual communications tools such as Zoom and MS teams to maintain important internal and external relationships.
ABOUT THE PRESENTER:
Dr. Darren Francis is an experienced educator and post-secondary administrator, having worked at four different universities throughout his career. He started his career in academic advising, supporting students with their academic and career plans, before moving into post-secondary administration where he worked in a variety of leadership roles. Currently, Darren is Chair of the Applied Communications department at Kwantlen Polytechnic University.
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