Webinar Library

Three keys to building a successful Digital Adoption Plan

On November 17th, 2022, Richmond Chamber of Commerce members participated in a live webinar, delivered by Jelly Marketing.

Now more than ever, to keep pace with our rapidly evolving global markets, digitization is crucial to drive business growth and success.

The Canada Digital Adoption Program (CDAP), is a $4 billion initiative that was introduced in 2021 by the Government of Canada to help get businesses online, increase their e-commerce presence, and help to digitalize business operations.

Join us for an interactive session with one of B.C.’s CDAP Stream 2-approved Digital Advisors as they speak to the key elements of building a successful digital adoption plan. Stream 2 eligibility requirements include companies must have at least $500,000 of annual revenues in one of the previous three tax years.

PRESENTERS:

Darian Kovacs – Founding Partner at Jelly Marketing

Isabelle Landry - Senior Director of Business Development at BDC

Natacha Moussi - Manager of Outreach & Communications of the Canada Digital Adoption Program (CDAP) at Innovation, Science and Economic Development Canada (ISED)

Kathleen Moore - Program Engagement Coordinator at Magnet Today

Glendale Reyes - Project Coordinator at Toronto Metropolitan University (Magnet Today)

This was a live online event that also included a Q&A session.

Changes to the Unionization Process - What BC Employers need to Know

On September 15th, 2022, Richmond Chamber of Commerce members participated in a live webinar, delivered by Jim Wu and Jim Boyle, Lawyer with Forte Workplace Law.

On June 2, 2022, Bill 10 – 2022: Labour Relations Code Amendment Act, 2022 received Royal Assent and became law. This amendment to BC's Labour Relations Code changed the process in BC for union certification. A union can now be certified in a single step without a vote by automatic or “card-check” certification in cases where 55% or more of the employees in the proposed bargaining unit sign union membership cards. If union membership cards are signed by 45% to 55% of the employees, a secret ballot vote must be held by the Labour Relations Board (LRB) to determine employees’ wishes.

This is a significant change from the two step certification process that has been in place since 2001. This webinar is designed for employers in non-union workplaces. Join us to learn more about the scope of this amendment, and what you and your team could expect in the years ahead.

This was a live online event that also included a Q&A session.

Learn about Fulfilment by Amazon and Advertising

On August 3, 2022, Richmond Chamber of Commerce members participated in a live webinar, delivered by Matt Turner, Head of Business Development for Western Canada with Amazon.

As someone who may be familiar with the basics of how to sell on Amazon, it's time to learn about ways to grow and scale your business.

Growing as a seller involves expanding your selection, fulfilling orders, driving traffic to your products, and delivering a great customer experience. This webinar will cover these topics and discuss programs like Fulfillment by Amazon and Advertising on Amazon that can help you grow your customer base.

Amazon creates virtual shelf space for more than 40,000 third-party sellers from Canada, most of which are local small-and-medium-sized businesses. In 2021, more than half of all Canadian sellers took advantage of Fulfillment by Amazon. The number of Canadian sellers who surpassed $1 million in sales grew by more than 38%, and nearly 240 Canadian sellers surpassed $1 million in sales for the first time.

This was a live online event that also included a Q&A session.

Amazon Brand Registry

On July 20, 2022, Richmond Chamber of Commerce members participated in a live webinar, delivered by Matt Turner, Head of Business Development for Western Canada with Amazon.

Amazon Brand Registry: How to Build & Protect Your Brand

As someone who may be familiar with the basics of how to sell on Amazon, it’s time to learn how to enrol and protect your brand.

Growing as a seller involves expanding your selection, driving traffic to your products, increasing your reach, and delivering a great customer experience. This webinar will introduce you to Amazon Brand Registry and its suite of tools designed to help businesses build and protect your brand.

Amazon launched Brand Registry in 2017 and has expanded globally to 17 different countries. Over 500,000 brands have enrolled worldwide in Brand Registry, supported by over 10,000 Amazon employees to help protect our stores across the world.

This recorded event included a Q&A session.

How to Start Selling on Amazon: An Introduction to Selling Products on Amazon.ca

On June 15, 2022, Richmond Chamber of Commerce members participated in a live webinar, delivered by Matt Turner, Head of Business Development for Western Canada with Amazon.

As consumers increasingly shift towards online shopping, e-commerce is becoming a bigger and bigger consideration for businesses. Do you want to sell your products online but lack the technical know-how and strategy? Perhaps you already have an online store but want to tap into Amazon’s vast audience as another revenue stream?

Amazon creates virtual shelf space for more than 40,000 third-party sellers from Canada, most of which are local small-and-medium-sized businesses. In 2021, the number of Canadian sellers who surpassed $1 million in sales grew by more than 38%, and nearly 240 Canadian sellers surpassed $1 million in sales for the first time.

Join us in this webinar and learn how to get started on Amazon.ca in a step-by-step manner. Learn from Matt Turner, Head of Business Development for Western Canada at Amazon, who will introduce you to a range of tools and resources to grow your business.

The Rainmaker’s Dilemma: How your Greatest Strength can become a Debilitating Weakness

On Wednesday, November 17, 2021, Richard Vetter and Matt Vetter of Wealthsmart Inc. presented their webinar “The Rainmakers’ Dilemma” to members of the Richmond Chamber of Commerce.

Wisdom tells us that business owners achieve success when focusing on their strengths.

While an owner who leverages their strengths can launch their business to a successful start, a study of 23,158 companies suggests that there may be a disadvantage. Almost half of the founders analyzed are the primary revenue driver for their company. Owners who assume the role of Rainmaker can quickly increase business growth but it eventually stops. Revenue begins to slow down and business value does not change, forcing owners to confront the Rainmaker’s Dilemma.

This presentation will provide actions an owner can take to increase their company’s value while avoiding becoming the rainmaker. We will cover 9 strategies to help owners transition from Rainmaker to Architect of their business.

This live, online event included a Q&A session.

About the Presenter:

Richard Vetter, WealthSmart Inc. CFP, CLU CIM, CEA

Richard Vetter is owner of WealthSmart Inc. and has over 35 years’ experience helping business owners build financial freedom. He is also a Certified Value Builder who can help you enable your business to thrive without you, get back your freedom or exit your business.

Workplace Health & Safety During COVID-19

As many of our businesses get “back to work” many questions arise. Richmond’s employers want to keep staff and stakeholders healthy and well. On June 17, 2020, the Richmond Chamber of Commerce partnered with the BC Chamber and WorkSafeBC to host a webinar on workplace health and safety during COVID-19, sponsored by Signarama Richmond.

This session covered topics including:

• COVID-19 transmission and risks
• How to control the risk of exposure in the workplace
• Supporting the mental well-being of your workers
• Best practices for working from home
• Resources for your business

WorkSafeBC answered questions about the re-opening of the economy, workplace health and safety measurements, and available supports for businesses.

About the Presenter:

Chris Back, Director of OHS Consultation & Education Services at WorkSafeBC

Consultation & Education Services serves the workers and employers of BC by positively influencing health & safety behaviours and disability management practices through partnerships, consultation, and outreach. Chris has been with WorkSafeBC for six years. Before moving into the Director role, Chris managed the manufacturing & retail portfolio as well as the construction portfolio in Consultation & Education Services. Prior to WorkSafeBC, he held various leadership positions in health and safety and disability management, primarily in the healthcare industry. Chris is a Canadian Certified Professional Ergonomist and holds an MBA from Royal Roads.

COVID-19 and the Economy: Where we go from here

COVID-19 is an unprecedented challenge for the global health system and our economy. The pandemic led tp temporary business closures and job loss across Canada and within B.C. We are likely through the worst of the economic downturn and can set our sights on the recovery which is unlikely to be swift, nor a return to normal operations. This webinar discusses the economic impacts of COVID-19 on the regional economy, and Central 1’s expectations for the recovery of the economy and impacts on housing markets, presented by Central 1’s Deputy Chief Economist, Bryan Yu.

This webinar was sponsored by Vancity.

ABOUT THE PRESENTER:

Bryan Yu, Deputy Chief Economist, Central 1 Credit Union

Bryan Yu is Deputy Chief Economist with Central 1 Credit Union. He has 15 years of experience covering Canadian macro- and regional economic conditions, financial markets, immigration, and housing market activity. For the past decade he has provided economic advisory services to Canada’s credit union network, and Central 1 risk management, strategy, and treasury management functions. He is a proponent of integrating macro-economic analysis with strategic planning, enterprise risk management, and across business lines.

Bryan speaks regularly at industry conferences and credit union strategic planning sessions. His work has been featured by various media outlets including the Globe and Mail, BNN, Bloomberg and BC Business. His weekly column can be found in Business in Vancouver.

Learnings from Disruption

On June 4, 2020 Heidi Hamilton, Principal, Priority Solutions shared insights into some of the strategies and tactics used by top CEO’s to support their business and team during disruption. The specific focus was on some key lessons learnt and shared by her CEO and Executive facilitated groups. The discussion covered which tactics and strategies are being taken forward into the “new normal” to ensure business sustainability and a stronger, values-based team culture.

ABOUT THE PRESENTER

Heidi Hamilton, MBA, FCMC, Principal – Priority Solutions

Heidi has a passion for supporting leaders to create an environment of growth, value and purpose. She achieves this through: Priority Solutions, concentrated on Strategic Growth sales practices and as a Forum Chair with MacKay CEO Forums, where she focuses on accelerating performance through the highest impact, least time-intensive peer group for forward-thinking and action-oriented CEOs, executives, and business owners. Heidi engages with CEOs that embrace inclusion and see themselves as disruptors and innovators who are open to challenge. Her unique ability to integrate and engage people in executing on strategic intent, is the core to helping her clients realize success. Her expertise in facilitating and developing practical, executable frameworks has yielded exceptional results for all her clients.

Her experience working with leaders throughout the globe, provides her with the opportunity to continually learn and appreciate cultural diversity in business – a topic she is passionately interested in.

Heidi has an MBA in Management Consulting from Royal Roads University, a Diploma in Financial Management from Damelin College and has studied Psychology and Communications. She is a Fellow Certified Management Consultant (FCMC) the highest award in her field. Heidi is also an ACP (Actionable Consulting Partner), MFC (MacKay Forum chair) and trained in Dare to Lead Leadership, as well as in Coaching Competencies for Leaders.

Breakdown the Communication Barriers – Leadership through Effective Communication

Leadership through effective communication is essential for any organization. It is always important but even more during a crisis. This session will guide you how to lead through effective communication. It will also provide recommendations on how to effectively use virtual communications tools such as Zoom and MS teams to maintain important internal and external relationships.

ABOUT THE PRESENTER:

Dr. Darren Francis is an experienced educator and post-secondary administrator, having worked at four different universities throughout his career. He started his career in academic advising, supporting students with their academic and career plans, before moving into post-secondary administration where he worked in a variety of leadership roles. Currently, Darren is Chair of the Applied Communications department at Kwantlen Polytechnic University.